Customer Testimonials

Sales (New)

Excellent sales team, I worked with Tony and Eric on my new Super Duty purchase and couldn't be happier! Thanks! I will return to Columbia Ford for all my Ford needs!
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Service

I went out to my truck Saturday morning to go to work and the battery was dead the vehicle only had 7600 miles on it. I called the service department and told them the issue. They did not have anyone on Saturday morning that could check it but they would put me in the queue for the following week. The individual I spoke with explained they were booked to Thursday but if I left they vehicle they would try to slide it in if an opening was available. Monday morning I got a call that the issue was fixed and I could come down at anytime to pick my truck up. I spoke with Joe who was professional and courteous. Thank you for your great service.
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Sales (New)

I was very pleased with my level of care at the dealership. I was a little overwhelmed with the ferocity that they try to get my business, but i was pleased with outcome never the less.
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Service

The customer service at this dealership is second to none. Everyone I dealt with was responsive and helpful and my issue was resolved quickly. I wouldn't trust my truck to anyone else!
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Service

My car was taken immediately even though I was 15 minutes late and service still had it done in under an hour. I forget the service department employee's name. But I checked off everyone because no matter who takes care of me from the service department they are always professional and courteous
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Sales (New)

Another amazing new car purchase experience from the team at Columbia Ford. Hats off to the entire team, and especially to Matt Milici who made the car-buying experience pleasurable and fun. I couldn't be happier with the friendly, customer service I received during the entire process - from looking at vehicles, negotiating a GREAT price, financing and delivery of my new truck. This is my 2nd new Ford vehicle I have purchased from Columbia Ford, and I'll definitely be coming back here when I'm ready for my next new car.
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Sales (New)

They are so helpful and they answer all questions about how the car warranties and explained everything about the car I needed to know. The service they give I would totally recommend this car dealership.Prices were awesome and quality of service you can't find anywhere.
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Sales (New)

Working with Edward Carpenter and his team made my vehicle purchase a very pleasant experience. Professional and attentive, without being pushy or too forward. Have bought from Columbia before and am very likely to do so again.
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Service

Service advisor was like my best friend keeping me informed the whole way thru and did not squeeze me for parts or service I did not truly need, just like a friend would. Thank you! Gates for surrounding your entire enterprise with such great staff
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Service

the service associate was courteous and helpful and explained what was happening and answered my questions about possible future service needed with promptness and clarity
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Contact

Columbia Ford Kia

234 Willimantic Rd (Route 6)
Directions Columbia, CT 06237

  • Sales: (860) 228-2886
  • Service: (860) 228-2886
  • Parts: (860) 228-2886

Hours

  • Monday 8:00am - 7:30pm
  • Tuesday 8:00am - 7:30pm
  • Wednesday 8:00am - 7:30pm
  • Thursday 8:00am - 7:30pm
  • Friday 8:00am - 5:30pm
  • Saturday 8:00am - 5:00pm
  • Sunday Closed