
Direct Insurance Repair Facility
As a Direct Repair Facility with most major insurance companies, we can communicate directly with the insurer and help manage your auto body repair claim from start to finish—one less thing for you to worry about.
Columbia Collision Center is proud to help customers with their auto insurance claims from start to finish. Whether your vehicle needs minor bodywork, major collision repair, structural repair or refinishing, our North Windham body shop handles repairs large and small for all makes and models.
State-of-the-art is the best way to describe our completely renovated facility, the largest Collision Center in Northeast Connecticut. It features 30 repair bays, two computerized downdraft paint-baking booths for a factory-like finish, frame-straightening equipment and advanced estimating and paint-mixing technology.
Modern repair technology and professionally trained technicians are complemented by factory-authorized OEM parts for most repairs, which are unmatched in quality.
Two frame-straightening machines with full measuring systems help restore proper vehicle structure.
Computerized color mixing helps create a close, consistent match with your vehicle's existing finish.
Two computerized downdraft paint-baking booths provide a clean, controlled refinishing environment.
We use factory-authorized OEM parts for most repairs and work directly with most major insurance companies.
We know an accident and body-shop visit can be stressful. Columbia Collision Center goes above and beyond to make the process easier, from the initial damage estimate and insurance claim through repairs, transportation assistance and final vehicle delivery.
As a Direct Repair Facility with most major insurance companies, we can communicate directly with the insurer and help manage your auto body repair claim from start to finish—one less thing for you to worry about.
If an accident happens locally, ask the state or local police to contact Columbia Collision Center at our main number at any time, day or night. Towing charges may apply and coverage depends on your insurance policy. Contact our advisors for help coordinating towing within the local area.
Collision-repair estimates are available during regular business hours.
Courtesy local shuttle service is available. We do not provide loaner vehicles, but our advisors can assist customers with arranging rental transportation. Rental availability, pricing and insurance coverage are determined by the rental provider and the customer's insurance policy.
Careful preparation, computerized color matching and a controlled paint environment work together for a finish designed to look right and last.
We keep the process organized so you always know what happens next.
Tell us what happened and choose a convenient time during regular business hours to bring in your vehicle.
We inspect the damage, prepare the estimate and help coordinate with your insurer.
Our technicians complete the structural, body and paint work your vehicle needs.
After a final review, your vehicle is custom washed and vacuumed before delivery.
Our collision repair advisors help customers understand the repair process, answer questions, coordinate with insurance companies and provide updates while the vehicle is in our care. Behind the scenes, our professionally trained technicians complete the careful auto body, frame and paint work each vehicle needs.
Our lot is fenced, lighted and equipped with video security because we take the safekeeping of your vehicle seriously. Once the repair is complete, your vehicle is returned only after it has been custom washed and vacuumed at our on-site Spotless Car Wash. We know what it is like to be a customer, and we do everything possible to make your Columbia Collision Center visit a pleasant one.
Eligible repair work performed by Columbia Collision Center is backed by a lifetime warranty for as long as the customer owns the vehicle.
Call our collision repair advisors for auto body repair, frame straightening, computerized paint matching, towing, insurance-claim assistance or help arranging rental transportation. Estimates are available during regular business hours.
Conveniently located in North Windham and serving drivers from Willimantic, Columbia, Mansfield, Coventry, Lebanon and surrounding Eastern Connecticut communities.
The lifetime warranty applies to eligible repair work performed by Columbia Collision Center for as long as the customer owns the vehicle and is subject to the written warranty terms. OEM part use is subject to availability and repair authorization. Rental availability, pricing and coverage are determined by the rental provider and the customer's insurance policy. Hours and services are subject to change.

State-of-the-Art is the best description we can give you for Columbia Ford Collision Center. If you're in need of bodywork; large or small, we handle it all. We have the largest Collision Center in Northeast Connecticut. Our completely renovated building has 30 bays, a computerized paint match mixing system, and 2 downdraft paint-baking booths for a factory-like finish. We also use factory authorized OEM parts for most repairs, which are unmatched in quality. Rest assured, all repairs carry a lifetime warranty on work performed by our Collision Center as long as you own the vehicle.
If a time comes when you need our services, we will go above and beyond to alleviate the stress that goes along with having your vehicle in a "Body Shop." We are a Direct Repair Facility with most major Insurance Companies. This allows us to deal directly with them -- one less thing for you to worry about. if you are in an accident in the local area, simply request the state or local police to contact us at our main number any time of the day or night. We offer courtesy local shuttle service, and estimates are done on the spot.
Our lot is fenced, lighted, and equipped with video security -- as we take the safekeeping of your vehicle very seriously. Once your vehicle is repaired, we don't stop there; it will be returned to you only after it has been custom washed and vacuumed at our on site "Spotless Car Wash." We know what it's like to be a customer, and we will do everything necessary to ensure your visit to our Collision Center is a pleasant one.
234 Willimantic Rd (Route 6)
Columbia, CT 06237