Welcome to the Columbia Ford Lincoln Kia experience!!
Where We will do Everything in our Power to Earn and Retain the Trust You Place in Us
The Columbia Ford Lincoln Kia Team is here to serve your every need,
question, or concern when it comes to purchasing or leasing your next
vehicle. Please feel free to stop by to visit anytime. Enjoy our unique
showroom, and browse our selection of fine vehicles. With their combined
years of experience in the automotive industry, our sales force is well
qualified to assist you in any way.
Our New Vehicle Inventory is extensive, and resources available to our
team to help find the perfect vehicle for you is unmatched in the
automotive industry. If a used vehicle is what you prefer, we can offer
you a wide selection, including Certified Pre-Owned vehicles. We have a
full-time specialist dedicated to finding the perfect vehicle to meet
your needs. If you don't see what you are looking for, we have the
availability to get it.
Our Sales Team's primary concern is matching you with the right vehicle
to suit your needs. We want your buying experience to be a pleasure. To
ensure this, we survey our customers to be sure they are happy. Your
honesty in completing these surveys and any follow-up telephone contact
is greatly appreciated, and will help us to serve you more efficiently.
We have a Customer Service Center, fully staffed with qualified
personnel to ensure that you are fully satisfied with your vehicle and
our sales process. Our customer Relations Manager is always available to
resolve any issues you may have.
You are entitled to complete satisfaction and peace of mind -- before
and after the sale -- and our employees here at Columbia Ford Lincoln
Kia do their best to guarantee it. We are so confident of this that we
offer our own referral system. Send your relatives and friends to us, be
sure they mention that you referred them, and if they purchase a
vehicle, we will issue a check to YOU! If your referral is unable to
come in, we will take the vehicle to them -- no strings attached!
During your visit here at Columbia Ford Lincoln Kia, be sure to visit
our Thunderbird Cafe!! You won't want to miss out on the delicious home
cooking we offer for breakfast and lunch. In fact, stop by for a quick
bite anytime!
More Reasons Why I should BUY at Columbia Ford Lincoln Kia...
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Our Company
Local Family owned and operated Business since 1991
Ford Motor Company's Presidents Award winner for 13
consecutive years, one of only eight dealerships nationwide to achieve
this honor
Sponsor of many local charity events and fund raising activities
A Fall Season customer appreciation party every other year
One of the largest single employers and taxpayers in the area
Member of the Windham Area Chamber of Commerce
Full Time Customer Relations Manager on staff
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Our Service Department
The choice of Professionals - servicing vehicles for the
Connecticut State Police, Department of Motor Vehicles, University of
Connecticut, Mohegan Sun Resort and Casino, and several Fire and Rescue
Companies.
Free pickup and delivery shuttle in the local area
Enterprise Rental Car agency available on-site
24 Hour drop-box service
On-line service appointment capabilities
Factory and ASE Certified Technicians with over 200 years combined Experience.
The Latest in Genuine Ford Parts and Accessories in stock
Certified repairs for limousines, campers, motorhomes,
heavy-duty trucks up to F-650 and Ford Police-equipped Vehicles
Computerized 4-Wheel Alignment Machine and the latest in State of the Art Diagnostic Equipment
Major Credit Cards Accepted
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Our Sales Department
New Showroom that can only be described as "Auto-Tainment," You have to see it to believe it!
Professional sales staff with years of experience right here at Columbia Ford Lincoln Mercury Kia
Largest Selection of New and Used Inventory in the Area
Three Sister-Dealerships to help find the right car for you
A dedicated commercial and fleet manager who also specializes in handicapped-equipped vehicles
$5-6 Million in Used Inventory Available
Full-time Inventory Manager to bring the Best New Vehicle Selection to our lot
Full-time Used Inventory Manager to provide highest Trade-In Values
Columbia Advantage Program Checkbook free with every vehicle purchase
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Our Body Shop and Parts Department
24 Hour Towing by our own employees and wrecker vehicles
Complete Collision Repair Facility located at 153 Boston Post Rd, North Windham
Full Glass Repair and Replacement with free one-day loaner vehicle
State of the Art Computerized Downdraft Paint Baking Booths for Factory-Like Paint Finish
Two Frame Machines to ensure proper vehicle repair
Direct-Bill repair with most major insurance companies
Over $6 Million in Parts Inventory
One of the Largest Wholesale Parts Dealers in New England with 12 Delivery Trucks on the Road daily
Retail Parts and Accessories Boutique Offering wide selection of Products
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Our Customer Amenities and Conveniences
Greeter's Booth in Showroom offering Free Refreshments
Spotless Clean Facility in and out
Attractive, fun, and safe children's play area Featuring X-Box Video Games
Thunderbird Cafe Serving Fresh Breakfast and Lunch Specials Daily
Complementary Coffee and Hot Beverages
Fine Hotel Style Customer Lobby Waiting Area with Leather Seating and Fireplace
Free Wireless Internet Access in our waiting area
Plenty of free and easy parking on-site
Handicapped Parking and Access
Free Telephone Service in Customer Waiting Area
All Customers receive a Survey to Ensure Complete Satisfaction
Toll Free 800 number for Customer Convenience
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